PROFILE

Reliable, empathetic, and adaptable Senior UX/UI/Product Designer with 20+ years of experience crafting intuitive, user-centered experiences that drive adoption and business results. I prioritize clear, respectful communication and seamlessly adapt to team dynamics and project needs-whether leading initiatives, mentoring designers, or bridging design, product, and engineering. Open to new opportunities. View some sample work.

WORK EXPERIENCE

Senior UX Designer - UKG (Contract)
Jan 2025 - Mar 2026 | Lowell, MA

• Designed AI-driven agent-assisted and conversational agent interfaces for Workforce Management (WFM), delivering 85% user efficiency gains through Figma flows, wireframes, Ignite components, and interactive Figma/Replit prototypes—achieving 60% faster task completion and significantly higher adoption.
• Conducted rigorous peer critiques for accessibility (WCAG), brand alignment, and design system consistency to balance user needs with business objectives.
• Partnered closely with cross-functional teams (product, engineering, stakeholders) to inform and drive design decisions.

Principal UX, Product Designer - Bose Corporation (Global R&D)
2021 - 2024 | Framingham, MA

• Led UX/UI research design, developing comprehensive design systems, wireframes, and high-fidelity prototypes in Figma, SwiftUI, and iOS/macOS to fuel product innovation.
• Boosted customer satisfaction by 50% on new features through iterative usability testing, qualitative/quantitative research, and rapid prototyping.
• Collaborated in Agile environments with engineering to ship designs; secured a design patent for an innovative health-focused sleep product.
• Delivered more high-impact, top-level features and concepts than peers, accelerating product development velocity.

Senior UX and Concept Designer - Bose Corporation (Global R&D)
2005 - 2021 | Framingham, MA

• Led UX/UI design for consumer electronics, creating design systems, wireframes, and high-fidelity prototypes in Figma and iOS/macOS to drive product innovation.
• Improved user satisfaction 60-85% across multiple mobile and embedded software features via usability testing, research, and iteration.
• Collaborated with internal and external groups using Agile workflows for design progressions through production, securing 9 design patents for VideoWave and other projects.
• Strategically produced more top-level features and product design concepts than any other designer in the organization, contributing to a 15% increase in product line revenue.
• Recognized for exceptional design leadership and innovation, receiving multiple internal awards and commendations for contributions to product success and user experience excellence.
• Mentored junior R&D product designers, fostering a user-centered design culture.

Digital Experiences and Messaging Interface Designer - Convoq/Applied Messaging Startup
2001 - 2005 | Boston, MA

• Designed (UX and UI) and implemented the front end of a novel business messenger service as early interactive web/messaging experiences.
• Worked with engineering teams to ensure seamless integration of design elements into the final product (Convoq ASAP).

Graphic Print Designer - Quest Fore, Vance Wright Adams, Kohlbrenner
1994 - 2001 | Pittsburgh, PA

• Designed annual reports, catalogs, brochures, corporate identities, posters, and other print materials.
• Attended meetings with clients to discuss design requirements and provide updates on project progress.
• Responsible for press checks and final proofing of all print materials.
• Designed digital interfaces for Ford Motor train8ing material.

EDUCATION

Edinboro University of Pennsylvania
1994 | Edinboro, PA

Bachelor of Arts in Graphic Design, with a minor in Art History.
University of Michigan - UX Design Certificate (2023)

TECHNICAL SKILLS

SOFT SKILLS

HOBBIES

Passionate about the history of ancient civilizations, oil painting, and winemaking.